For your convenience, we accept Visa, MasterCard, Discover, American Express, Citi Health Card and Care Credit. We deliver the finest care at the most reasonable cost to our patients. Therefore, payment is due at the time service is rendered unless other arrangements have been made in advance. If you have questions regarding your account, please contact us at Kernersville Office Phone Number 336-992-2123. Our Financial Coordinator will be glad to assist you.
Please remember you are fully responsible for all fees charged by this office regardless of your insurance coverage.
Once you have your consultation visit, we are able to contact your insurance company to verify benefits. We will then notify you of the amount that your insurance states they will not cover. This “non-covered” amount is an estimated copayment, since all insurances have a disclaimer that the information given to us is “not a guarantee of benefits.” The estimated copayment will be collected on the day of surgery.
After your procedure, we will file your insurance. Most insurance companies will respond within four to six weeks. Please call our office if your monthly statement does not reflect your insurance payment within that time frame. Any remaining balance after your insurance has paid is your responsibility. Your prompt remittance is appreciated.